Refund Policy

Last updated: 6 November 2026 (Asia/Qatar)

Contact: andydfamarket@gmail.com (reply within 48 hours on business days, Asia/Qatar)

Damaged, defective, or wrong item: email within 14 days of delivery with order number, description, and photos. Usually replacement or full refund; return shipment usually not required.

Change of mind: unused items in original packaging within 14 days of delivery. Contact first for return address. Customer pays return shipping. Refund to original method in 5–10 business days after we check the return.

Lost in transit: if no tracking update for 30 days after dispatch, email us for reship or refund after warehouse/carrier check.

Refunds go to original payment method. No BNPL products enabled.